Processus RMA

Application Process for Return Merchandise Authorization (RMA)

If you would like to return your flash memory, DRAM or EP module for maintenance, a return merchandise authorization (RMA) code must first be assigned to you before you can return your product to Innodisk. Please apply for an RMA number according to the process tree below. Although both ways are acceptable, the MyInnodisk option will be expedited slightly faster. If you currently do not have a MyInnodisk account, please contact your Innodisk account manager.

Product Testing Process

DRAM Module

RMA Request Form Download

Innodisk RMA Maintenance Center

Headquarters RMA Center
Innodisk Corporation
4F., No.237, Sec. 1, Datong Rd., Xizhi Dist., New Taipei City 221, Taiwan
Tel: +886-2-7703-3000 Ext: 5114
Fax: +886-2-7703-3555
E-mail: [email protected]

Innodisk USA RMA Center (US customers)
Innodisk USA Corporation
42996 Osgood Road, Fremont, CA 94539 USA
Tel: +1-510-770-9421 Ext: 335
Fax: +1-510-770-9424
E-mail: [email protected]

Innodisk China RMA Center (China customers)
807, 8 Floor, Building B ,Hengyue Center, Dengliang Road, Nanshan District, Shenzhen
Tel: +86-755-2167-3689 / +86-755-2167-3690 Ext: 617
Fax: +86-755-2167-3691
E-mail: [email protected]