Without InnoAgent, during connection failures, device shut downs,
and OS crashes, the device is unable to be monitored remotely
through the main device’s LAN port, or Wi-Fi connection. On devices
with an InnoAgent module, even if there is a major issue, whether it
be hardware, or software, monitoring applications can still access the
device’s information. Remote commands can also be sent to the
device, like power reset. This ability to restart, and send other commands
to crashed devices eliminates the need to have engineers on
site at all times.
